Shipping Policy
Last Updated: June 2026
Thank you for shopping with Decorpic. We are committed to delivering your order safely and on time.
1. Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Custom or personalized products may require 3–7 business days for production before dispatch.
- Orders are not processed on Sundays or public holidays.
2. Shipping Time
Estimated delivery time after dispatch:
- Metro Cities: 2–5 business days
- Other Cities & Towns: 3–7 business days
- Remote Locations: 5–10 business days
Delivery times may vary depending on your location and courier service availability.
3. Shipping Charges
- Free Shipping is available on eligible orders as mentioned on our website.
- Shipping charges, if applicable, will be displayed during checkout before payment.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable).
You can use the tracking number to monitor your shipment.
5. Delivery
Please ensure that the shipping address and contact number provided during checkout are accurate.
If delivery cannot be completed due to an incorrect address, unavailable recipient, or failed delivery attempts, additional shipping charges may apply for re-delivery.
6. Damaged or Missing Items
If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with your order number and clear photos of the package and product.
We will review your request and provide an appropriate resolution.
7. Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to weather conditions, courier issues, public holidays, or other unforeseen circumstances.
We appreciate your patience and understanding in such situations.
8. Contact Us
If you have any questions regarding shipping or your order, please contact us.
Decorpic
Email: support@decorpic.shop
Phone: +91 91639 55522
Website: https://decorpic.shop