Refund & Cancellation Policy

Last Updated: June 2026

At Decorpic, we strive to provide high-quality handcrafted products. Please read our Refund & Cancellation Policy before placing an order.

1. Order Cancellation

Orders can be cancelled within 12 hours of placing the order.

Once production, customization, or shipping has started, the order cannot be cancelled.

Custom or personalized products cannot be cancelled once work has begun.

Returns are accepted only if:

To request a return, contact us within 48 hours of delivery with your order number and clear photos or videos of the product.

The following items are not eligible for return:

Once the returned product is received and inspected, we will notify you of the approval status.

If approved, the refund will be processed to the original payment method within 5–7 business days.

Shipping charges are non-refundable unless the return is due to our error.

If you receive a damaged, defective, or incorrect product, we will arrange a replacement at no additional cost after verification.

Products covered under our warranty will be repaired or replaced according to our Warranty Policy after inspection.

For cancellations, returns, or refund requests, please contact us:

Decorpic

Email: support@decorpic.shop

Phone: +91 91639 55522

We are committed to resolving genuine concerns as quickly as possible.